Merchants can send a project enquiry from your listing in the Tringify partner directory. Enquiries arrive in Partner Portal under Directory, in Project enquiries.
Find an enquiry#
The inbox shows enquiries a page at a time. Search by title, name, or email, filter by status or timeline, and sort by when an enquiry was received or last updated.
Open an enquiry to read the brief, services, budget, timeline, project website, and the merchant’s contact details, and to see its status history. Contact the merchant directly to discuss the project.
Statuses#
Status |
Use it when |
|---|---|
New |
You have not responded yet. |
Contacted |
You have been in touch with the merchant. |
Closed |
The enquiry needs no further action. |
Spam |
The enquiry is not a genuine project request. |
Team access#
The organization owner always has access. For other team members, the Project Enquiries permission decides access: View Project Enquiries lets them read enquiries, and Edit Project Enquiries also lets them change an enquiry’s status. Team members without it don’t see Project enquiries.